What do you need to file a claim?
- Copy of patient demographic form
- Copy of the front and back of insurance card(s)
- Superbills, daysheets, or daily charge sheets which include CPT
   Codes and ICD-9 Codes. Also modifiers and HCPCS Codes
   if needed.

Do I still need to keep records in my office?
Yes, all original paperwork must be kept at your office in accordance with state and federal record retention laws.
 

Where do patients and insurance companies send their checks?
All payments from patients and insurance companies go directly to your office. This gives you control and access to your money.

Can the patients call your office to inquire about their account?
Patients are welcome to contact our office if they have questions about their accounts.

Do you provide procedures and/or diagnosis coding?
No, because we don't have access to the patient's medical record.

Why don't you list your prices?
We customize our services to meet your needs. We recognize that you may not want or need all of our services.

I'm a mental health provider, why should I use your service?
- We understand the unique needs and issues in dealing
   with mental health clients.
- We have experience in the mental health field and are
  familiar with the details involved in mental health billing.
- We also have experience with mental health
  transcription.

How do we get information to you?
- Fax
- Scan
- Mail, UPS, Fed Ex, etc.
   The delivery method is customized to the needs of each provider.